Support

Help with your instruments

Questions, problems or a lost download link? Email me and I'll get back to you, usually within two business days.

admin@lowfrequencygallery.com

System requirements

Windows 10 or 11, 64-bit
A DAW that hosts VST3 plugins (tested in Ableton Live)
Microsoft Edge WebView2, which the plugins use to draw their interface. It's built into Windows 11 and installed on most Windows 10 computers; if a plugin window stays blank, install it free from Microsoft.
The browser versions run in any current browser on Windows or Mac. Chrome or Edge is needed for MIDI controllers.

Unzip your download.
Copy the .vst3 file to C:\Program Files\Common Files\VST3
Open your DAW and rescan plugins. In Ableton Live: Settings, Plug-Ins, then Rescan.
Put the instrument on a MIDI track. Notes follow the General MIDI drum map (C1 kick, D1 snare, F#1 closed hat), and you can change them with MIDI learn.

Do the plugins work on a Mac?: The VST3 plugins are Windows-only for now. Every purchase includes the browser version, which runs on a Mac in any current browser.
How many computers can I install on?: Up to three computers that you own or use. See the license.
Can I use the sounds in my releases?: Yes. Sounds you make with these instruments are yours to use in your own music, including commercial releases, with no royalties.
Can I get a refund?: Because these are digital downloads, sales are final. If something isn't working, email me first; I'd rather fix it for you. Try Golpe Free before you buy to make sure the plugins run on your system.
Where do I download a purchase again?: Purchases are delivered by Gumroad. Use the link in your receipt email, or your Gumroad library. If you can't find it, email me.